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Everything you need to know about using Heritage Vault's AI photo enhancement
Getting Started
Upload and manage your photos
Enhancement Tiers
Choose the right enhancement level
Animation
Bring photos to life!
Sharing
Share your transformations!
AI Models
Understanding our AI technology
Photo Showcase
Display on homepage
Credits & Billing
Purchasing and using credits
DNA Testing
What we do & don't offer
Account Safety
Policies & restrictions
Go to Dashboard → Photos → Upload your old photos
AI automatically analyzes your photo's condition
Select tier (Ultimate includes animation!)
Download or share publicly with family!
💡 Pro Tip: Share Your Results!
After enhancing, use the Share Before/After or Share Animation buttons to create public links you can send to family and friends!
AI-Powered Photo Restoration Platform
✅ What We DO:
❌ What We DON'T Do:
Looking for these? See our DNA Testing tab for recommendations!
Choose the right enhancement level based on your photo's condition. Ultimate tier now includes animation!
| Tier | Credits | Time | Animation | Best For |
|---|---|---|---|---|
⚡ Quick Fix | 1 | 5-10 sec | — | Slightly blurry photos |
🔧 Restoration Popular | 2 | 15-25 sec | — | Old family photos |
✨ Full Enhancement Best Value | 3 | 25-40 sec | — | Black & white photos |
👑 Premium Premium | 5 | 60-90 sec | Can add animation separately (+2 credits) | Special occasions |
🌟 Ultimate + ANIMATION | 8 | 2-3 min | ✓ Included | Severely damaged photos |
🌟
8 credits • Best value for complete restoration
What You Get:
Output:
⚡
AI Models Used:
Features:
✅ Best For:
Slightly blurry photos, Low resolution images, Quick touch-ups
⏱️ 5-10 sec
💰 $0.49
🔧
AI Models Used:
Features:
✅ Best For:
Old family photos, Damaged prints, Faded images
⏱️ 15-25 sec
💰 $1.49
✨
AI Models Used:
Features:
✅ Best For:
Black & white photos, Heavily damaged images, Important portraits
⏱️ 25-40 sec
💰 $2.49
👑
AI Models Used:
Features:
✅ Best For:
Special occasions, Memorial tributes, Unique gifts
⏱️ 60-90 sec
💰 $4.99
🌟
AI Models Used:
Features:
✅ Best For:
Severely damaged photos, Historic family archives, Professional restoration
⏱️ 2-3 min
💰 $7.99
Bring your ancestors' photos to life!
Our AI animation feature creates short videos where the person in your photo appears to move - with blinking eyes, head movements, and natural expressions. Imagine seeing your great-grandmother's photo actually move for the first time!
⚠️ Important: AI Animation Limitations
AI-generated animations may not accurately preserve original appearances:
Not recommended for preserving exact family likenesses.
Enhance Photo
Choose Ultimate tier (8 credits) - animation included!
AI Processing
LivePortrait AI detects face and generates natural movements
Share!
Download MP4 or share publicly with family!
✅
❌
Why photos appear sideways and how to fix them
Why is my animation playing sideways?
When your original photo was taken or scanned in the wrong orientation, the AI enhancement and animation inherit that orientation. The AI creates:
Rotate Your Enhanced Photo & Animation
Option 1: From My Photos Page
Option 2: From Showcase Preview
How to avoid sideways animations
Best practice: Before enhancing, check if your original photo is upright. If it's sideways, rotate the original first using the menu, then run the enhancement. The animation will generate correctly oriented!
✅ Rotation is Permanent!
Once you rotate, both the enhanced photo AND animation video are permanently saved in the correct orientation. You only need to do this once!
Show family & friends your amazing photo restorations!
Heritage Vault lets you create public share links for your enhanced photos. Anyone with the link can see your before/after comparison or animation video - perfect for sharing with family members who aren't tech-savvy!
Create a public page with an interactive slider that lets viewers drag to compare the original and enhanced versions of your photo.
What viewers see:
Great for showing the quality of restoration!
Create a public page featuring your AI animation video. Includes important disclaimers about AI-generated content.
What viewers see:
Includes AI warning - animations may alter appearance
Enhance Photo
Use any enhancement tier on your photo
Open Photo
Click on the enhanced photo to view details
Click Share
Choose "Share Before/After" or "Share Animation"
Copy & Share!
Copy link or share directly to social media
When you click a share button, you can instantly share to:
Twitter/X
Tip: Copy the link to share in family group chats, text messages, or anywhere else!
Heritage Vault uses cutting-edge AI models from leading research institutions. Each model specializes in a different aspect of photo enhancement.
When you enhance a photo, multiple AI models work in sequence (a "pipeline"). The order matters for best results!
→
2. Face Restoration→
3. Colorization→
4. Upscaling→
5. AnimationUltimate tier runs all 5 steps including animation!
👤
State-of-the-art AI for restoring facial details in old or damaged photos
Capabilities:
Used In:
Restoration, Full, Premium, Ultimate
Uses discrete codebook prior for high-fidelity restoration (NeurIPS 2022)
🎨
Most advanced AI colorization using dual decoder architecture
Capabilities:
Used In:
Full, Premium, Ultimate
ICCV 2023 state-of-the-art - better than DeOldify for natural photos
🔍
Industry-standard AI upscaling that increases resolution while maintaining quality
Capabilities:
Used In:
All tiers
Can upscale a 500px image to 2000px without quality loss
🎬
Creates realistic animations from static photos - makes faces move!
Capabilities:
Used In:
Ultimate (included), Premium (optional)
Works best with single, front-facing portraits with clear faces
🔧
Microsoft AI specialized in detecting and repairing physical damage
Capabilities:
Used In:
Ultimate
Runs FIRST in the pipeline to give other models clean input
🖼️
Alternative colorization with more artistic/vintage aesthetic
Capabilities:
Used In:
Available as fallback
Good alternative if DDColor produces artifacts on certain images
Share your amazing before/after photo transformations on the homepage!
What is the Showcase? It's a slider on the homepage that shows your enhanced photos. Visitors can drag to see the before and after comparison!
✨ Your photo will now appear on the homepage slider!
⚡ Quick Fix
1 credit🔧 Restoration
2 credits✨ Full Enhancement
3 credits👑 Premium
5 credits🌟 Ultimate + Animation
8 credits💎 Premium Users
Premium subscribers get unlimited enhancements! No credit limits.
Important clarification about our services
Heritage Vault does NOT offer DNA testing.
We are exclusively a photo restoration and enhancement platform. For DNA and genealogy services, please see our recommendations below.
🖼️ We help you SEE your ancestors through beautifully restored photos!
🧬 For these services, see our recommended providers below!
DNA testing is a completely different type of service that requires:
By focusing exclusively on photo restoration, we can offer the highest quality AI enhancement available. We leave DNA testing to the specialists!
Looking for DNA testing or genealogy research? Here are the leading services:
🌳
The largest genealogy platform with extensive family tree tools and DNA matching.
Best for:
Family tree building, relative matching, historical records
🧬
Known for health-focused genetic testing and detailed ethnic breakdowns.
Best for:
Health reports, ancestry composition, trait reports
🏠
Great for international genealogy with records from around the world.
Best for:
International users, photo colorization, family tree
🔬
Best for serious genealogists who want detailed genetic analysis.
Best for:
Advanced genetic genealogy, Y-DNA, mtDNA testing
📚
Completely FREE access to billions of genealogy records worldwide.
Best for:
Free genealogy records, family tree building
DNA testing and photo restoration work beautifully together to create a complete picture of your family heritage:
🧬
DNA Testing
Tells you WHO your ancestors are
Ethnicity, relatives, migration patterns
➕
Combined With
Creates a COMPLETE family history
Know them AND see them!
🖼️
Heritage Vault
Helps you SEE your ancestors
Restored, colorized, animated photos
Example: Discover a 3rd cousin through Ancestry DNA, then share a beautifully restored and animated photo of your shared great-great-grandmother using Heritage Vault! 🎉
Understanding our usage policies and account restrictions
Heritage Vault is committed to providing a fair, safe platform for all users. This page explains our policies and what to do if you encounter account issues.
We expect all users to use Heritage Vault honestly and in good faith. This means:
✅ Acceptable Use
❌ Policy Violations
To protect our platform and all users, accounts may be restricted if unusual activity is detected. This helps us prevent fraud and keep prices fair for everyone.
Most users will never experience restrictions!
If you use Heritage Vault normally - uploading photos, purchasing credits, and enhancing images - you have nothing to worry about.
Common reasons for account review:
A chargeback is when you dispute a charge directly with your bank instead of contacting us. While we understand mistakes happen, chargebacks:
Please contact us first!
Before filing a chargeback, please email support@heritagevault.online. We can usually resolve issues within 24 hours and issue refunds directly!
If your account has been restricted and you believe it's an error, we're here to help:
Email our support team
Contact support@heritagevault.online
Include your account email
So we can locate your account quickly
Explain your situation
A brief description helps us understand what happened
Allow 2-3 business days
Our team will review your case and respond
Many restrictions can be resolved! Don't hesitate to reach out if you have questions about your account status.
Can't find what you're looking for? Our support team is here to help with any questions.